Job Information :
Description: Hiring for Mandarin speaker to handle SG/ TW market (5 days working)
Responsibilities:
- Handling inbound calls that responding to customer inquiries and resolving issues or concerns
- Providing accurate information about the products or services to customers
- Replying customer complaints and finding solutions to ensure customer satisfaction through email
- Maintaining a professional and empathetic demeanor while interacting with customers
Qualifications:
- Age between 18 – 35 years old
- Possess at least SPM certificate
- Prioritize IT related candidate
- Able to understand WELL in Mandarin & English (read, listen, write, & speak)
- Able to work on shift rotation (Morning, Noon & Night)
- Good attitude and tolerance
Benefits:
- Work in multinational company
- Comfortable environment
- Allowance provided (KPI & Night Shift)
- EPF & SOCSO
- ANNUAL & MEDICAL LEAVE
- Friendly colleagues