Job Information :
Description:
As a Customer Relationship Management,
you will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency through
calls, emails and live chat.
Responsibilities:
- Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company’s
- Exceeding customer expectations in terms of customer service & accurate
Requirements:
- Able to communicate in Mandarin and English. Able to read Traditional Mandarin
- Working Location： Petaling Jaya
- SPM leavers and fresh graduate who are interested are also encouraged to apply – Full Training Provided.
- Abilities to handle multiple tasks and work in a fast-paced environment
- Able to work under rotational shift
What’s in in for you?
- EPF, SOCSO and EIS
- Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the
- English Training – Startek provides English trainings to our team members who would like to improve their communication & business writing
- Shift allowances
- Performance incentives
- Overtime claims
- Free transport (Shuttle Service)
- Medical insurance